Case Studies

Doing It Right the First Time: Why One Texas Shop Left Quick Scans Behind for asTech OEM Accuracy

Doing It Right the First Time: Why One Texas Shop Left Quick Scans Behind for asTech OEM Accuracy

Overview

A high-volume collision repair center in Texas realized that its previous diagnostics provider’s “quick scan” tools weren’t giving them the accuracy, or defensibility, they needed. These scans returned limited data and came with liability-shifting disclaimers that made it difficult to stand behind repairs with confidence.
With growing pressure to meet OEM requirements, ensure safety, and protect against post-repair disputes, the shop switched to asTech in early 2025.

Now averaging 110 scans per month, the shop performs 100% OEM and OEM-Compatible pre- and post-scans across its collision, mechanical, and mobile divisions. The change has improved documentation, compliance, and efficiency—while reinforcing their commitment to doing it right every time.

Operational Goals

  • Replace aftermarket “quick scan” tools with verified OEM diagnostics
  • Perform true OEM pre- and post-scans for every repair
  • Improve efficiency without compromising compliance
  • Validate calibrations and confirm full post-repair system functionality
  • Reduce liability risk through consistent, documented processes

Solution: Why asTech Was the Right Choice

The shop’s previous provider offered speed but at the cost of accuracy, quick scans missed important data, and the disclaimers made insurance recovery and liability protection challenging.

asTech delivered what the competitor couldn't:

  1. True OEM Accuracy – Every scan is performed using OEM factory tools for precise, manufacturer-compliant results.
  2. OEM-Compatible Scans in Validated Scenarios – Using the asTech Rules Engine, the shop can confidently choose when OEM-Compatible scans are acceptable—backed by data and validation.
  3. Post-Calibration Verification – Even when using local resources for physical calibrations, asTech’s verified OEM post-scans confirm system functionality and protect against costly rework.
  4. Enhanced Documentation – OEM-aligned reports that are recognized and respected by insurers, streamlining reimbursement and dispute resolution.

The decision was clear, spend a little more per scan and eliminate the risk of incomplete or inaccurate diagnostics.

Results at a Glance

 Metric Outcome
Monthly Scan Volume Average 110 scans/month
Scan Method 100% OEM and OEM-Compatible
Calibration Workflow Local calibration and OEM post-scan verification
Divisions Served Collision, Mechanical, and Mobile
Risk Management Enhanced documentation, reduced liability
Transition Seamless switch from previous provider to asTech

Strategic Outcome

This wasn’t just a vendor swap, it was a complete diagnostic strategy shift. By leaving behind quick scans and moving to asTech’s OEM-verified solutions, the shop built a process anchored in compliance, safety, and defensibility.
From the front office to the repair floor, asTech is now their trusted diagnostic partner—helping them do it right the first time, every time.

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